Shipping policy
At NectarDell, we are committed to delivering your orders accurately and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of Shirts, Skirts, Pants & Trousers purchased from our online store.
Shipping Method
We offer a single shipping method: Standard Shipping. All orders are processed and shipped via this method. We do not offer expedited, overnight, or alternative shipping options at this time.
Shipping Rates
Shipping charges are calculated based on the total weight of your order and the destination address. The exact shipping cost will be displayed at checkout before you complete your purchase.
Please note: We do not offer free shipping on any orders. All shipments are subject to applicable shipping fees.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing occurs on business days only (Monday through Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.
Estimated Delivery Time
After processing, Standard Shipping typically delivers within:
- Domestic (within the United States): 5–8 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance, or other factors beyond our control. NectarDell is not responsible for delays caused by shipping carriers or customs authorities.
Shipping Destinations
We currently ship to addresses within the United States and select international destinations. If your country is not available at checkout, we unfortunately cannot ship to your location at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment directly on the carrier’s website. Please allow up to 24 hours for tracking information to become active.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete before placing your order. NectarDell is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment at your expense.
Lost or Damaged Shipments
If your package is lost or damaged during transit, please contact us at [email protected] within 14 days of the expected delivery date. We will work with the carrier to resolve the issue. Please retain all packaging materials and damaged items for inspection.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping fees. NectarDell has no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Contact Us
If you have any questions about our Shipping Policy or your order, please email us at [email protected]. We aim to respond within 1–2 business days.